Is the Customer Really Always Right?

“WHAT DO YOU MEAN IT’S NOT READY YET?!”

“Sir, again, I’m so sorry about that. It seems like…”

“I HAVE TO GET BACK TO A MEETING AND NOW I’M LATE!”

He had a right to be perturbed. He’d placed a large order for an office lunch online, but there was a glitch in the system that had us scrambling to get his food ready with short notice.

I got right in there with the staff, to make sure this man’s food got to him as soon as possible. But I wanted to do more than just that. I wanted to go above and beyond to make him feel happy.

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Challenging Myself with Travel, Part 3: Getting Exotic

I would also not attach the term exotic to most of the places I’ve traveled to. But that definitely changed my trip to Japan and Thailand a few months ago, most especially the latter. Between booking our trip and taking off for it were only three months. The anticipation began to quickly build from the moment three good friends and I got our plane tickets confirmed.

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Challenging Myself with Travel, Part 2: Going Solo

I recently took my most solo trip. Now, this doesn’t include the months I’d lived in Spain. However, I have some really close friends who live in New York and suddenly I’d gotten the overwhelming urge to see them. It was January, so since not many people want to be caught in NY during that time of year, tickets were cheap. And that didn’t even matter so much because I had points and miles that I was able to use in order to get myself a free flight.

But, who would I go with? I wouldn’t want to fly across the country all by myself would I? I asked a couple close friends if they wanted to join me, but they weren’t able to. I started to think that I’d just have to call it a day and plan on heading out there another time.

Wait, I told myself, I don’t need to have someone there with me. I have friends there, I really wanna go, why not?!

Getting Along with People

I do my best to position myself as someone who’s easy to get along with. I’m not one to say “I don’t like so-and-so”. Granted, will be times where rudeness presents itself. Between encountering less than friendly householders in my volunteer work or guests at the restaurant, I’ve developed a pretty thick skin to rude people.

However, many in these circumstances have been mere strangers, perhaps someone I would be around for a period of minutes, but never expect to see in the near future again. But with those I have to be around often, that’s a much different story.

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Challenging Myself with Travel, Part 1

My dad traveled quite a bit for his business when I was young. He’d bring me back knick-knacks and other gifts from his exotic travels, whether they be in Singapore, London, Paris, or any other of a list of locales. However, as a kid, the idea of traveling never appealed to me. I was content to stay in Orange County and watch Nickelodeon and Pokemon instead. The idea of staying with Grandma, while my parents set off on a vacation to tour Europe sounded infinitely better.

But somehow this changed. I’m not exactly sure how, but it did. In 2011, freshly graduated from college, I went with a friend on a two-week tour of Europe. We visited a friend who was living in San Sebastian, Spain (which, to this day, I would say is my favorite city in the world), while also visiting Barcelona, Paris and Rome. Neither of us had ever been to Europe before, so it turned out to be an incredible adventure.